eduPERT is a federated PERT that combines the independent PERTs (the GÉANT PERT and the National, Local and Project PERTs) with a portfolio of central services to aid them in their network investigations.
Importantly, eduPERT is not limited to NRENs. Universities, other organisations and international projects are encouraged to join, by setting up “local” or "project" PERTs and becoming part of the eduPERT Knowledge Base. Once registered, a PERT may apply to become accredited. Accredited PERTs commit to providing a minimum level of service and guarantee to respond to requests for help within a self-imposed maximum time limit of no more than two working days, and accredited PERTs are guaranteed access to the equivalent information from other accredited PERTs.